Information we collect
When you contact the garden, register for an event or apply for membership, we may collect your name, preferred name, address, email address, phone number, emergency contact, gardening interests and any accessibility, health or participation information you choose to provide. For family events, we may also collect the number, first names and ages of children attending so organisers can manage capacity and prepare suitable activities.
How we use it
We use this information to respond to enquiries, organise visits and events, manage event capacity, send registration confirmations, assess and manage membership, communicate about garden activities and respond in an emergency. We do not sell personal information.
Cookies and external services
The public website does not use advertising or analytics cookies. Essential sign-in cookies may be used in protected editor and committee areas. Cloudflare Turnstile may perform a quiet security check on public forms to prevent automated spam. Embedded videos or external links may connect to services such as YouTube, Vimeo, GitHub or Cloudflare, which have their own privacy and cookie practices.
Storage, access and retention
Online membership applications and event registrations are stored in a private Cloudflare database, separate from the public website and its code. Access is limited to authorised committee members. CCG reviews records regularly and keeps personal information only for as long as it is reasonably needed for event administration, membership administration, record keeping and legal obligations. Protected backups may be created for continuity and recovery.
Photographs
Membership applicants can choose whether identifiable photographs may be used on the website, social media, newsletters and grant reports. This choice can be changed by contacting the garden.
Your choices
You may ask to access or correct your personal information, withdraw optional photograph consent, cancel an event registration, or ask about deletion where the garden is not required to retain a record.
Contact
If you have a question about your personal information, contact the garden using the email address shown on this website.